Who is the surveyor?

The Surveyor is the person who conducts survey visits to healthcare institutions and is qualified in a survey specialty in accordance with established standards after passing training by CBAHI.  
Becoming a CBAHI Surveyor:

CBAHI recruits expert healthcare professionals to share their knowledge and experience in the review of organizational practices to:

• Join a team of professionals and become part of the health care improvement history of the Kingdom of Saudi Arabia.

• Contribute towards pioneering a national accreditation program.

• Share in the successes and learning of a national program launch that focuses on quality and patient safety.
Surveyor roles and attributes:

As a surveyor, you will be called upon to

•    Assess the healthcare facility’s performance against the national standards of quality and patient safety by conducting on-site surveys.
•    Deliver educational sessions if required
•    To become a certified CBAHI surveyor attend Surveyor Learning Program (SLP) provided by CBAHI.
•    
There are many of essential personal qualities that a successful candidate must possess in order to become a future surveyor, including – but not limited to – the following:

•    Open mindedness: Willingness to consider alternative ideas or points of view.
•    Diplomacy: Tact and skill in dealing with people.
•    Being observant: To be constantly and actively aware of physical surroundings and activities.
•    Perceptiveness: Ability to use his/ her instincts to understand and adapt to situations.
•    Tenacity: Persistence, the ability to be focused, oriented towards objectives.
•    Decisiveness: Ability to make decisions based on logical reasoning and analytical skills.
•    Self-reliance: Ability to act and function on one's own while interacting effectively with others.
•    Integrity: Needs to be fair, truthful, sincere, honest and discreet.
•    Communication skills: Ability to communicate effectively.
Benefits of becoming a CBAHI Surveyor:

•    Enrichment of skill mix and experience: By working in a multi-domain expert group, each Surveyors enhances his/ her skills and expertise in several healthcare quality and safety fields by gaining cross training and understanding of other domains.
•    Expanding network: CBAHI conducts many local and international events and gatherings that are attended by its Surveyors, industry experts and healthcare professionals from around the world on regular basis. This gives a chance for them to know each other and increase their circle on professional and social levels.
•    Gaining CMEs: A CBAHI surveyor, during and after completion of Surveyors Learning Program (SLP), attends many educational lectures, seminars and workshops, which provide chances of Continued Medical Education (CME) to them.
•    Additional source of income: CBAHI surveyors are paid for conducting on-site surveys without losing their day-job income. In addition to gaining experience, this serves as an additional source of income for them.
•    Career advancement: For those seeking to start or advance their careers in healthcare quality and patient safety, becoming CBAHI Surveyor is an excellent opportunity for learning, experience sharing and networking with the well-known local and international experts in the field.

Surveyors accepted after interview and exam must attend an initial orientation program and continue upgrading their knowledge through the continuous education programs.

Surveyors should also participate in surveys for a minimum of 20 days thought out the year depending on the survey schedule. Some preparation time is required prior to surveys, as well as travel time outside their regions depending on the survey location.

Qualification and experience requirements:

•    Hold at least a Bachelor’s Degree in the specialty required.  Higher qualification is preferred.
•    Minimum 3 years' practical experience (in a senior position, if applying for the Leadership & Quality specialty).
•    Experience in quality and accreditation is preferred.
•    Knowledge about the Saudi Arabian health system.
•    Currently resident in Saudi Arabia with no plans to leave within 3 years.

Accepted Applicants:

•    Accepted applicants will be invited for an interview. 
•    After passing the interview, candidates will participate in theoretical and practical training. 
•    After successfully passing the theoretical and practical training, candidates will be certified as official CBAHI surveyors.

 

For Additional Information, Contact:

Surveyor Affairs Department

Email: sad@cbahi.gov.sa

Telephone: 920012512